Community Impact Network operates across four regional offices, supporting thousands of individuals through education, outreach, and community development programs. As the organization expanded, its technology environment became increasingly fragmented, with multiple vendors managing different parts of the infrastructure. By consolidating those services into a single co-managed IT partnership, AstroIT reduced operational complexity, lowered annual technology costs by 38%, and delivered a more secure, reliable, and strategically aligned IT environment for the organization’s future growth.
Nonprofit Case Study
A nonprofit network reduced IT costs by 38% without sacrificing security.
By replacing four disconnected IT vendors with a single co-managed technology strategy, Community Impact Network lowered annual IT costs while improving cybersecurity, backups, and operational visibility across every location.
−38%
Annual IT spending
Industry
Nonprofit
Locations
4 locations
Engagement
Co-Managed IT
Client Since
2021
Client Overview
Community Impact Network
4 regional offices
165 employees & volunteers
Community outreach organization
Business Challenge
Four IT vendors, four invoices, and no clear accountability
Community Impact Network relied on separate providers for help desk support, cybersecurity, cloud services, and backups. The fragmented approach increased costs while creating inconsistent service levels and frequent communication gaps whenever issues crossed vendor boundaries.
Leadership wanted to simplify IT management without increasing expenses. The objective was to consolidate services under a single strategic partner while improving security, reliability, and long-term budgeting.
"We weren't spending too little on IT—we were spending it in too many different places."
— Community Impact Network, Executive Director
Solution Delivered
One strategic partner replacing four disconnected vendors
AstroIT implemented a co-managed IT model that unified support, cybersecurity, cloud management, backup services, and technology planning into one predictable monthly engagement.
Co-Managed IT
Integrated seamlessly with the organization's existing internal IT coordinator.
Endpoint Security
Standardized protection deployed across every workstation and laptop.
Centralized Backup
Encrypted cloud backups protecting operational and donor information.
Strategic IT Planning
Quarterly technology reviews aligned spending with organizational goals.
Implementation Timeline
Transformation completed in 12 weeks
1
Technology Assessment
Reviewed vendors, contracts, infrastructure, and recurring technology expenses.
2
Service Consolidation
Migrated support, security, and backup services into a single managed platform.
3
Security Standardization
Implemented endpoint protection, monitoring, and centralized device management.
4
Strategic Handover
Established ongoing reporting, budgeting, and quarterly business reviews.
Consolidating our technology providers simplified everything. We reduced costs, improved security, and finally had one team accountable for keeping our organization running.
Rachel Morgan
Executive Director, Community Impact Network
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